Frequently Asked Questions
Everything you need to know about your SKIMS MÉXICO shopping experience.
What are the shipping times for orders within Mexico?
Standard shipping typically takes 3-5 business days to major cities like Mexico City, Guadalajara, and Monterrey, while rural areas may take up to 7-10 business days.
How do I determine my correct size?
SKIMS products are designed to fit like a second skin. We recommend referring to our comprehensive Size Guide located on each product page to find your perfect fit based on your measurements.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on unworn items with original tags and protective adhesive strips still attached. Returns must be initiated within 30 days of delivery.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and local payment options including OXXO Pay for your convenience.
Are duties and taxes included in the price?
Yes, all prices shown on our website include VAT (IVA). Since we ship directly within Mexico, you will not be charged any additional import duties upon delivery.
How should I care for my SKIMS pieces?
To maintain the elasticity and shape of your garments, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or fabric softeners.